Legal Advice

INDEX

1 Holder
2 Object

2.1 Language
3 User condition

4 Access requirements and rules of use of the website
4.1 General Requirements
4.2 Need for Registration
4.3 Personal area
5 Gratuity or Price of Services
6 Recruitment
7 Sending letters or messages to the future
8 Tree-Nation Trees
9 Newsletter
10 Affiliates (Earn money with us)
11 User Comments
12 Contents. Intellectual and industrial property
13 Limitation of Liability
14 Warnings for third parties
15 Jurisdiction and applicable legislation
16 Contact

1. Holder

Paula Santolalla de Pedro
Trade Name / Brand: DEAR MEE
NIF: 47592988P
Email: hello@dearmee.com
Website: dearmee.com

2. Purpose

In this legal notice, the general conditions of use of the dearmee.com website and the services offered therein (hereinafter, “the website”) are detailed.

These general conditions do not exclude the possibility that certain services of the website, due to their particular characteristics, are subject, in addition to the general conditions, to their own particular conditions of use. In these cases, the general conditions will apply to everything that is not regulated in the particular conditions and that is not contradictory.

Access to or use of the website or its services implies the express and unreserved acceptance of these general conditions, as well as the particular conditions that may be established for specific services. If you do not want to accept the general conditions of use, or where appropriate, the particular conditions of the service, you must stop using the website or the service whose particular conditions you do not wish to accept.

The privacy policy is also part of the conditions of use of the website, so you can consult it at any time and in particular when you are going to fill in a form with your personal data. Similarly, you can consult the cookie policy and manage your consent to them, whenever you want, from the cookie banner located at the bottom of your screen.

These general conditions of use will be applicable to both private users and professionals.

Paula Santolalla de Pedro (hereinafter the owner) reserves the right to modify these general conditions of use, as well as any of the particular conditions. The access and use of the contents or services of the website, after the publication of the modifications, implies the acceptance of the same.

Any condition or clause that the user proposes and represents an addition or contradicts these general conditions or any of the particular ones, will not be taken into account by the owner and will not have any effect or validity between the parties.

2.1 Language

The language of interpretation of these conditions and other information that appears on the website will be the texts in Spanish offered on the website. Any other translation that your browser or others may offer you will not be valid and will not be taken into account.

3. User status

The access, navigation or use of any service of the website, attributes the condition of user of the same and therefore the submission to the present general conditions, and in its case particular, that are of application.

4. Access requirements and rules of use of the website

4.1 General Requirements

To browse the website, you must be at least 16 years old. Although for the subscription or contracting of certain services of the website, it must be done by an adult (See in each case).

It is the responsibility of the parents or guardians of the minor or legally incapacitated person to make parental control of the websites and actions carried out by them. The owner of the website is not responsible for the improper use that may be made by minors or legally incapacitated persons.

The use of the website for illegal or unauthorized purposes is not allowed, the user being solely responsible for any damages that may arise from their actions. In particular, and in a non-exclusive way, for actions that may put the confidentiality of users’ personal data at risk. Faced with any illegal or unauthorized use, the owner may take the relevant legal measures.

In the event that you find any information or content on the website that may be inappropriate, illegal or contrary to the conditions set out on the website, please let us know immediately in our contact channels.

4.2 Need for Registration

For browsing the website, prior registration of the user will not be necessary. However, the use of certain services may be subject to the prior registration of the user. To register, you have a form enabled on the website, follow the instructions there. All information provided by the user through the registration form must be true and accurate.

Once registered, you will receive a confirmation email to the address you have indicated in the form, with your password generated automatically by means of an algorithm. With this password you can access your personal area whenever you want.

The use of the password is personal and non-transferable, the transfer, even temporarily, to third parties is not allowed. In this sense, the user must adopt the necessary measures for the safekeeping of the password, avoiding the use of it by third parties. Consequently, the user is solely responsible for the use that, of his password, is made, with full indemnity for the owner. In the event that the user knows or suspects the use of his password by third parties, he must inform such circumstance. of the holder through the means of contact as soon as possible.

If you do not remember your password, the option “Lost your password?” Has been enabled. follow the instructions indicated there.

You can also change your password whenever you want in your personal area.

4.3 Personal Area

Indeed, with your registration done correctly, you will have at your disposal a personal area where you can manage and modify your user data; your billing address; buy credits for sending letters or messages; and check the letters or messages you have sent or received.

5. Gratuity or Price of the Services.

Access, use and registration of the website will be free, except for services that are expressly indicated to be paid. In particular, it will be a payment service, the sending of letters or messages to the future through the acquisition of credits.

The price will be determined in euros and will be the one that is advertised on the website at all times.

6. Contracting of products and services

You may contract the products and services that are advertised on the website at all times.

The hiring must be done by an adult.

Before hiring, check the hiring terms and conditions.

7. Sending letters or messages to the future

Operation of the service:

– The sender

In order to send letters or messages in the future, the sender must be registered on the website and have credits available.

If you are already registered and have credits, you can send your letter or message to the future using the submission form in the web section “write” following the instructions indicated there.

Make sure to enter the requested data correctly, in particular, the recipient’s email address so that you can receive the letter or message. If the letter or message in the future does not reach the recipient for reasons beyond the control of the owner of the website, the money or credits will not be returned. No second attempts will be made.

If you have already sent the letter or message and it is pending delivery, you can delete the shipment from your personal area up to one day before the delivery date to the recipient / s, paying the cancellation amount that is established. The elimination of the shipment in no case implies the refund of the price or credits used.

It is forbidden to transmit offensive or illegal content in the letter or message in the future. The owner is not responsible for the contents of the letters or for any damages they may cause. The sender is solely responsible for the content he sends.

If you detect any letter that you may consider offensive or that violates rights, do not hesitate to let us know.

Public Letters

If the sender establishes a letter as public, the text of the letter can be read by anyone, although the sender and recipient data will remain anonymous.

In public letters, in addition to the warnings indicated above, the sender may not put in the text data that makes individuals identified or identifiable.

Location (Map)

The sender must enter their location (country) in the submission form. In this way, a dot will appear on the Dear Mee map in the country from which you sent the letter. Also, when the letter is public, anyone will be able to locate and read your letter.

Its location will be used exclusively to indicate the planetary point from where the letter was sent and no type of treatment will be carried out with it.

– The recipient / s

The recipient can be the sender himself and / or one or more third parties.

When a sender has sent a letter or message in the future, the recipient / s will receive a notice in their email (in the email that the sender indicated in the submission form) and they will be notified that “someone” wants to send a letter to future (at this time, neither name of sender nor date of delivery will be indicated yet).

Once this first notification email has been received, the recipient will have two options: a) also register at dearmee.com and be able to access their own personal area from where they can follow up and, if they wish, modify their email address where they will receive the letter. up to one day before the delivery date; or b) you can do nothing and wait for the delivery date of the letter to arrive at the email address indicated by the sender in the submission form.

Option “a” is recommended, that is, registration in dearmee.com by the recipient / s, because if at any time you change your email, you can modify your recipient address from your personal area.

Upon arrival of the date that the sender chose for the delivery of the letter to the recipient, Dear Mee will send the letter to the e-mail provided by the client, or in the event that the recipient chooses to Register and change the email, to the email that had been last saved.

Make sure to keep your email account up to date, enabled and with enough space in your email inbox, otherwise you will not receive your letter or message in the future. No second attempts will be made.

For more information, see the frequently asked questions.

8. Tree-Nation Trees

At dearmee.com we are aware of the environment and we want to collaborate in the fight against climate change. For this reason, all the packages that are advertised and that you can purchase on the website include the planting of a tree in the Tree-Nation forests.

Tree-Nation is an NGO whose main mission is reforestation, if you want more information about them you can consult their website tree-nation.com.

When the tree planting has been completed, you will receive an email from Tree-Nation with more information on your tree.

Tree-Nation is our data processor, so it is entitled to process the personal data of our clients by means of a data processor contract. For more information, see our privacy policy.

9. Newsletter

By activating the dearmee.com newsletter, the subscriber will receive the latest news on our services, articles, videos, posts, offers and other news of interest related to the website.

Subscription to the newsletter is free and will be carried out through the form enabled on the website or by checking the newsletter checkbox under other forms.

Subscription to the newsletter must be done by an adult. It is the responsibility of the parents or guardians of the minor or incapable of parental control of the websites and actions carried out by them. The owner is not responsible for the subscription and use by minors or the disabled.

Likewise, the owner is not responsible for damages that may be caused, among others, by errors or omissions in the content, lack of availability or transmission of viruses due to the use of the newsletter service.

The owner reserves the right to modify or cancel, at any time and without any responsibility, the newsletter service, not assuming any responsibility for the damages that said modifications or cancellations may cause.

Once subscribed, the subscriber can unsubscribe at any time by pressing the link enabled in each newsletter received.

10. Affiliates (earn money with us)

If you are interested in collaborating with us, you can send us the affiliate form with your details. For more information on this, go to the “make money with us” section of our website.

11. User comments

A space for users to leave comments can be established on the website.

It is forbidden to publish offensive, illicit comments or with information that makes individuals identified or identifiable. If detected, they will be removed by the owner.

The owner is not responsible for the comments or for any damages they may cause. The user is solely responsible for the content he publishes.

If you detect any comment that you may consider offensive or that violates people’s rights, do not hesitate to tell us.

12. Content. Intellectual and industrial property.

The content of the website will be the one that is published at all times. The owner may modify the contents without prior notice, as well as delete and change these within the web, as well as the way in which they are accessed.

The owner or, where appropriate, its licensors, are the owners of all the intellectual and industrial property rights of the website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.).

The user is not authorized to reproduce, communicate, distribute or transform the contents included in the website without the prior express consent of the owner.

13. Limitation of Liability

The owner is not responsible for any damages that may be caused, among others, by errors or omissions in the content, lack of availability or transmission of viruses due to the use of the website or any of its services.

The holder of the title reserves the right to make the modifications it deems appropriate, being able to change, delete or add both the contents of the website and the way in which they are presented or located, not assuming any responsibility for the damages that such changes may entail. If the user is not satisfied with the modifications, they can stop using the website or its services.

The holder reserves the right to eliminate the website or cancel, at any time and without any responsibility, any of the services offered through the website, not assuming any responsibility for the damages that such cancellations may cause.

The owner does not guarantee that the web pages, app and content of third parties that the user may access from the website comply with the applicable regulations, having to refer to said third party to consult their terms of use and direct any claim for damages before said third parties. and damages that may be caused to them. Therefore, the owner is not responsible for the damages that the user may suffer as a result of consulting or using the content offered by said third parties, through pages that the user accesses through links, buttons, banners. etc., included on the website.

The owner will not be responsible for legal or administrative infractions carried out by users of the website or by third parties, nor for their breach of these conditions of use, or, where appropriate, of the particular ones that may be established.

It is the responsibility of the parents or guardians of the minor or legally incapacitated person, to make a parental control of the websites and actions carried out by them. The owner is not responsible for the use that minors or legally incapacitated people may make on this website.

The user guarantees the authenticity of all the data that he communicates to the owner through the website. It will be the responsibility of the user to keep all the information provided to the owner permanently updated, so that it responds, at all times, to the user’s real situation.

In any case, the user will be solely responsible for any false or inaccurate statements made and for the damages caused to third parties by the information provided.

This section is not exhaustive, so the other limitations of liability that have been indicated in the different sections of these general conditions of use, or where appropriate, of the particular conditions that may be established, must be addressed.

14. Warnings for third parties

The links or hyperlinks that third parties incorporate in their web pages, directed to this website, will be for the opening of the entire web page, not being able to express, directly or indirectly, false, inaccurate or confusing indications, or incur in unfair or illegal actions against the owner or users. In this case, said third parties will be solely responsible for the damages caused by their actions and the appropriate legal measures may be exercised against them.

15. Jurisdiction and applicable legislation

If there is any difference between the parties regarding the interpretation, compliance and effects of these General Conditions, any of the particular conditions or any other aspect related to the website, provided that an agreement accepted by Both parties to resolve it, the parties submit to Spanish law and to the courts and tribunals of the user’s domicile. In the event that the user is domiciled outside of Spain, the owner and the user submit, expressly waiving any other jurisdiction, to the courts and tribunals of the owner’s domicile.

16. Contact

The owner has established a contact form on the website. You can use it to contact the owner or you can contact the email hello@dearmee.com.

If you have any question or incident, do not hesitate to contact us, we will be happy to assist you.

If you do not agree with the conditions of use or any other aspect of the website, you can stop browsing or use the services of the same.

Date of last update July 1, 2021